Welcome to OonDex. Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile apps, wallets, and crypto-related services.
By using OonDex, you agree to this Privacy Policy.
We collect information to provide you with a secure and personalized experience:
Full Name
Email Address
Phone Number
Country of Residence
Government-issued ID (for KYC)
Selfie photo (for identity verification)
Wallet addresses
Transaction history
Exchange activity
Withdrawal & deposit logs
Device type, IP address
Operating system and browser
Location data (if allowed)
Log data and usage analytics
We use cookies and similar technologies to improve functionality, remember preferences, and analyze usage.
We use your data to:
Create and manage your OonDex account
Verify your identity and comply with KYC/AML
Process crypto and fiat transactions
Improve our services, app performance, and user experience
Notify you about updates, new features, and security alerts
Prevent fraud and ensure platform security
Comply with legal and regulatory obligations
We do not sell your personal information.
We may share information only with:
KYC providers (for identity verification)
Payment processors and banks (for withdrawals or exchanges)
Legal authorities (when required by law)
Service providers under strict confidentiality
We implement advanced security measures:
AES-256 encryption
SSL-secured servers
Firewalls and DDoS protection
Access controls and regular audits
Private keys are never stored by us — only encrypted wallet data if applicable
However, no system is 100% secure. Use strong passwords and never share your login credentials.
We retain your data:
As long as your account is active
As required by law (e.g. 5-10 years for financial compliance)
Until you request deletion (unless restricted by regulations)
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold
Request correction or deletion
Request data export (portability)
Object to or restrict data processing
Withdraw consent at any time
To exercise your rights, contact us at support@oondex.com.
Our platform may link to external sites or services (e.g., blockchain explorers, third-party wallets). We are not responsible for their privacy practices. Always review their policies.
OonDex is not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has used our service, contact us immediately for removal.
If you are outside [Insert Country], your data may be transferred to and processed in countries with different data protection laws. We use appropriate safeguards to protect such data transfers.
We may update this Privacy Policy from time to time. Updates will be posted here with the "Last Updated" date. Continued use of the platform means you accept the changes.
For any questions about this Privacy Policy or your data rights, contact:
📧 Email: support@oondex.com
🌍 Website: https://www.oondex.com